Accessibility statement : Orange Wholesale International

Context

Orange Wholesale International undertakes to make its internet, intranet, extranet websites and its mobile applications accessible in accordance with article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it implements the following strategy and actions:

the Digital Accessibility Multi-year Plan 2024 - 2026 (PDF, 165Ko).

This accessibility statement applies to Orange Wholesale International.

Conformity level:

"Orange Wholesale International" is no compliant to the criteria with WCAG version 2.2, level AA.

The Orange Group Accessibility Expertise Center refers to the WCAG international recommendations version 2.2, level AA. Here is the correspondence link between the RGAA and the WCAG (french).

The analyze was carried out via la Va11ydette.

Tests result

Global compliance

31%

Average compliance

67%

The compliance audit carried out by The Orange Group Accessibility Expertise Center reveals that :

  • 31% of WCAG level A and AA criteria are met.
  • The average compliance rate of the online service is 67%.
Summary by levels
Level A AA Total
Number of criteria 32 24 56
Compliant 5 9 14
Non-compliant 18 13 31
Not applicable 9 2 11
Compliance 22% 41% 31%
Compliance rate by pages according to the two levels of criteria A and AA
Criteria / Level Compliant / A Compliant / AA Non-compliant / A Non-compliant / AA Not applicable / A Not applicable / AA Compliance rate
Home 7 6 11 9 14 9 39 %
Contact Us 11 11 5 4 16 9 71 %
Contact 9 10 6 5 17 9 63 %
Customer Support 12 11 2 2 18 11 85 %
Log In 8 12 7 3 17 9 67 %
Search 10 11 4 2 18 11 78 %
Newsroom 12 7 4 7 16 10 63 %
News 10 12 4 2 18 10 79 %
Upcoming Events 12 11 3 3 17 10 79 %
IP Transit 12 11 3 4 17 9 77 %
EVPL (Ethernet Virtual Private Line) 12 8 4 6 16 10 67 %
Call Collect Numbers 13 10 4 2 15 12 79 %
Awards 12 10 3 4 17 10 76 %
Focus Magazine 12 11 2 2 18 11 85 %
Focus Mag #15 (interface) 8 6 5 4 19 14 61 %
Focus Mag #15 (pdf) 0 0 7 1 25 23 0 %

Content not accessible

All non-conformities have been identified and addressed by the appropriate teams. Below is the list of WCAG criteria that are not compliant:

Non-compliances

List of non-compliant WCAG criteria :

  • 1.1.1 Non-text Content, Level A
  • 1.2.2 Captions (Prerecorded), Level A
  • 1.2.3 Audio Description or Media Alternative (Prerecorded), Level A
  • 1.2.5 Audio Description (Prerecorded), Level AA
  • 1.3.1 Info and Relationships, Level A
  • 1.3.5 Identify Input Purpose, Level AA
  • 1.4.1 Use of Color, Level A
  • 1.4.3 Contrast (Minimum), Level AA
  • 1.4.4 Resize text, Level AA
  • 1.4.5 Images of Text, Level AA
  • 1.4.10 Reflow, Level AA
  • 1.4.11 Non-text Contrast, Level AA
  • 1.4.12 Text Spacing, Level AA
  • 1.4.13 Content on Hover or Focus, Level AA
  • 2.1.1 Keyboard, Level A
  • 2.2.2 Pause, Stop, Hide, Level A
  • 2.4.1 Bypass Blocks, Level A
  • 2.4.2 Page Titled, Level A
  • 2.4.3 Focus Order, Level A
  • 2.4.4 Link Purpose (In Context), Level A
  • 2.4.6 Headings and Labels, Level AA
  • 2.4.7 Focus Visible, Level AA
  • 2.4.11 Focus Appearance, Level AA
  • 2.5.1 Pointer Gestures, Level A
  • 2.5.3 Label in Name, Level A
  • 3.1.1 Language of Page, Level A
  • 3.2.2 On Input, Level A
  • 3.3.1 Error Identification, Level A
  • 3.3.2 Labels or Instructions, Level A
  • 3.3.3 Error Suggestion, Level AA
  • 4.1.2 Name, Role, Value, Level A

Establishment of this accessibility statement

This declaration was established on 3/5/2026.

Technical specifications of the site

  • HTML
  • CSS
  • JavaScript

Testing environment

The verifications were performed with the following software combinations:

  • Chrome 145.0.7632.159 and NVDA 2024.3.1
  • Firefox 148.0 and NVDA 2024.3.1

Methods and Tools to evaluate accessibility

  • Automatic testing: axe DevTools 4.122.1 (axe-core v4.11.1), Wave 3.3.0.4, Colour Contrast Analyser 3.1.4
  • Functional testing: NVDA 2024.3.1, Keyboard navigation

Pages which have been the subject of compliance verification

The verification audit was performed on the following pages using the Orange va11ydette:

  1. Home : https://wholesale.orange.com/international/
  2. Contact Us : https://wholesale.orange.com/international/en/contact-us.html
  3. Contact : https://wholesale.orange.com/international/en/contact-business-inquiries.html
  4. Customer Support : https://wholesale.orange.com/international/en/click/always-on-customer-services-with-click.html
  5. Log In : https://dro.orange-business.com/authentification?codeContexte=WSE&TYPE=33554433&REALMOID=06-000763f9-4091-18c9-8895-5e0e0a63d064&GUID=1&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-C5HLWub%2bi1924XiTJU4mLmvv4Jc%2fdnLs4w%2fSe9KBzG6P9ApJyz1GTM%2fJZH%2bhdinX&TARGET=-SM-https%3a%2f%2fwww%2ewholesalesolutionsextranet%2eorange--business%2ecom%2fnuxeo%2ficme
  6. Search : https://wholesale.orange.com/international/en/search.html?kw=test
  7. Newsroom : https://wholesale.orange.com/international/en/list-of-news.html
  8. News : https://wholesale.orange.com/international/en/news/orange-wholesale-once-again-recognized-by-kaleido.html
  9. Upcoming Events : https://wholesale.orange.com/international/en/events/upcoming-events.html
  10. IP Transit : https://wholesale.orange.com/international/en/our-solutions/ip-transit.html
  11. EVPL (Ethernet Virtual Private Line) : https://wholesale.orange.com/international/en/our-solutions/bandwidth/ethernet-services-evpl.html
  12. Call Collect Numbers : https://wholesale.orange.com/international/en/our-solutions/voice/call-collect-numbers.html
  13. Awards : https://wholesale.orange.com/international/en/industry-recognition-and-awards.html
  14. Focus Magazine : https://wholesale.orange.com/international/en/knowledge-hub/focus-magazine.html
  15. Focus Mag #15 (interface) : https://magazinefocus.digital-publication.com/focus15/#page/1
  16. Focus Mag #15 (pdf) : https://magazinefocus.digital-publication.com/focus15/#page/1

Feedback and contact information

If you are unable to access content or a service, you can contact the site manager to be directed to an accessible alternative or obtain the content in another form.

We welcome your feedback on the accessibility of this site. Please let us know if you encounter accessibility problems by sending an email to accessibility.group@orange.com.

Legal remedies

You have reported to the website manager an accessibility problem that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response, in this case: