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Orange Wholesale: a 360° vision of roaming in the digital age

2026-03-09

Orange Wholesale has established itself as a global leader in the mobile roaming industry, driven by a comprehensive 360° vision that seamlessly integrates traditional connectivity with innovative digital solutions. Our strategy is rooted in innovation, operational excellence and a deep understanding of the evolving needs of our partners - operators, MVNOs and digital players alike.

The roaming market is transforming rapidly, fueled by the rise of eSIM technology, the deployment of 5G and the ongoing 2G/3G sunset. As highlighted by Juniper Research’s 2025 Leaderboard, Orange Wholesale is recognized as the world’s leading mobile roaming vendor, a position earned through decades of experience, a vast international footprint, and a relentless focus on delivering high-quality, innovative solutions. Our agility in adapting to technological shifts - such as 5G, eSIM and network modernization - reinforces our leadership.

Alban Luherne, Director of Roaming Development & Marketing at Orange Wholesale, emphasizes: "Our ambition is to be the trusted partner for all players in travel connectivity, including operators and eSIM providers. We leverage our extensive network, over 700 roaming agreements worldwide, and deep expertise to support our partners in navigating this evolving landscape."

Our vision is to empower partners with end-to-end control over their roaming operations, enabling seamless, secure and high-performance connectivity for their subscribers worldwide. This strategic focus is supported by ongoing investments in our networks, platforms and expert teams dedicated to shaping the future of roaming.

A comprehensive and innovative roaming portfolio

Orange Wholesale offers a complete end-to-end portfolio designed to meet the diverse needs of today’s mobile ecosystem. Our solutions encompass traditional roaming services, advanced network capabilities and cutting-edge digital offerings.

Tier 1 Roaming Solutions

  • Signalling and IPX services: Supporting 5G, VoLTE, and LTE roaming, our IPX infrastructure ensures high resilience, security and low latency for roaming data traffic.
  • Sunset support: As 2G and 3G networks are phased out, we provide interworking solutions that guarantee service continuity for voice, data and critical services.
  • Next-generation IPX PoPs: Our new points of presence (PoPs) enhance resilience, security, and performance, enabling faster and more reliable roaming experiences.

Market-leading roaming services

  • eSIM solutions: We support both retail and wholesale eSIM deployments, enabling digital-native players and traditional operators to deliver flexible, secure and seamless connectivity.
  • Connectivity Models: We offer tailored multi-destination data solutions for travel players, IoT providers and MVNOs.
  • Open Roaming Hub: Facilitates multilateral roaming agreements, allowing operators to expand their reach and access new markets seamlessly.
  • Roaming Sponsorship: Recognized as a market leader by Kaleido Intelligence, our Roaming Sponsor solution allows operators to outsource roaming agreements, technology and operational complexity, focusing on their core business.

Operational excellence and expert support

Our Roaming Operations Center in Abidjan is a core engine of operational excellence across the Group. With over 70 multilingual specialists covering technical tests, QoS supervision, data insights, financial settlement and customer support, the ROC provides end‑to‑end control of the roaming lifecycle. Its mission is simple: anticipate issues, secure quality, and maximize value for our affiliates and wholesale clients worldwide.

This center handles over 3,000 new service openings and conducts more than 100,000 QoS tests annually, ensuring the highest standards of quality and customer satisfaction - empowering our partners to navigate the complexities of international roaming confidently.

Orange Travel: the digital leap in travel connectivity

Orange Travel exemplifies the Group's dual strategy in the travel connectivity domain. While Orange continues to strengthen its traditional roaming offerings for existing customers, Orange Travel specifically targets non-Orange travelers worldwide, representing a strategic new segment with significant growth potential. This global eSIM platform embodies our vision of borderless, accessible, and secure connectivity.

Leveraging the power of the Group's assets, Orange Travel delivers seamless user experience through an intuitive application (rated 4.7 on the App Store).

This complementary approach positions us as a trusted partner for all travel connectivity stakeholders, whether traditional operators or new eSIM service providers, while addressing travelers' growing needs for reliable and abundant connectivity worldwide.

Since its launch, Orange Travel has sold around 2 million eSIMs. Its success is driven by a user-friendly app and strategic partnerships with leading travel and hospitality brands.

Industry recognition and awards

Industry Awards

Our leadership is validated by numerous industry accolades, including:

Our recognized roaming solutions

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