In light of the growing demand for connectivity and the climate emergency, Orange Wholesale is strengthening its commitments to lower-carbon, more resilient digital infrastructure and connectivity services. Our ambition for 2028 is to share more of our networks, data and experience to help our customers and partners better manage their environmental footprint and adapt to climate change.
The transition to more sustainable digital technology is not a labor of one. Operators, hyperscalers, content providers, public-sector bodies and industrial players all share the same infrastructure, value chains and, increasingly, the same decarbonization and climate-resilience challenges.
With its 2026 CSR Commitment Letter, Orange Wholesale reaffirms a core belief: CSR is a shared lever for competitiveness. By making shared networks, reliable data and field expertise available, Orange Wholesale aims to contribute to a more resource-efficient digital ecosystem that is better equipped to withstand climate-related disruptions, while offering greater transparency and clearer perspectives.
“Our ambition is simple: to turn our CSR commitments into a tangible lever for our customers and partners. Sharing our infrastructure, data and experience means working together to reduce our impact and strengthen the resilience of the digital ecosystem.”
Michaël Trabbia, CEO of Orange Wholesale
Since 2024, Orange Wholesale has structured its approach around robust data and concrete action. An initial carbon footprint assessment covering Scopes 1, 2 and 3 has been audited and published in Orange Group’s Universal Registration Document. It amounts to 133,461 tCO₂e.
We have launched several initiatives to reduce the footprint of our infrastructure: optimizing energy consumption, using refurbished equipment and expanding the use of renewable energy. To address climate hazards that are becoming more frequent, intense and unpredictable, we have also modelled the most adverse climate scenarios, progressively initiating work to adapt our infrastructure and processes.
Infrastructure sharing lies at the heart of Orange Wholesale’s business. Sharing infrastructure helps avoid duplicating the equipment and resources required to deploy it.
In particular, we will pursue three objectives: reduce our overall emissions by 13% between 2024 and 2028, on a like-for-like basis; allocate 20% of eligible CAPEX1 to refurbished equipment; and apply eco-design principles to new eligible commercial offers .
Environmental reporting challenges concern our entire ecosystem. Orange Wholesale aims to provide customers with publicly available, audited and enforceable CSR data, supporting them in monitoring their indirect emissions and sustainability initiatives.
By 2028, we aim in particular to make an annual carbon footprint assessment available to customers on request, based on a shared methodological framework. Perceptions of our progress on sustainability will gradually be reflected in our Green NPS.
Extreme climate events are making service continuity more critical than ever. Orange Wholesale is strengthening its preparedness and sharing its experience to help customers better anticipate their own risks.
Our objective is to publish an initial climate adaptation plan for France, progressively include a reference to our Business Continuity Plan in eligible new contracts3, and offer redundancy solutions based on the diversity and density of our infrastructure.
Decarbonization, transparency and resilience are inseparable. By sharing its networks, data and experience, Orange Wholesale aims to make CSR a driver of trust and sustainable value creation across the digital industry.
1 CAPEX eligible for the OSCAR programme (Orange Sustainable and Circular Ambition for Recertification): active network and IT equipment for which a certified refurbished alternative, compliant with EU directives and ITU recommendations, is available and compatible with service performance requirements. Critical security equipment and passive infrastructure are excluded. Scope includes both Wholesale and Enterprise activities.
2 Eligible offer for eco-design: any new offer, complete redesign or functional update meeting at least one of the following criteria: CAPEX > €1M, lifespan > 5 years, or estimated carbon impact > 100 tCO₂e/year. The eco-design approach may take the form of a full or simplified Life Cycle Assessment (ISO 14040/14044), or a structured approach based on ESG criteria (ITU-T L.1031). The level of analysis should be proportionate to the significance and scale of the offer. Standardized offers with no commercial differentiation (such as pricing changes or roaming offers), as well as offers scheduled for end-of-life (e.g. copper-based offers), are excluded.
3 Business Continuity Plan-eligible contracts: contracts covering Orange Wholesale active services for which a Business Continuity Plan is relevant, excluding renewals or extensions of existing contracts. Purely passive infrastructure is subject to an entity-specific adapted approach.
