We manage, protect and grow your international voice traffic to help you boost efficiency and profitability.
In a highly competitive voice market, retailers must focus on growing revenues, customer loyalty, and quality of service.
By outsourcing international voice traffic management to Orange Wholesale International, you gain the freedom to concentrate on your retail strategy while we manage the complexity.
Based on our Intense Hubbing offer, Serenity Voice Management aggregates and routes your entire international voice traffic, both inbound and outbound, through a single, optimized hub.
Your traffic is continuously monitored, analysed, and enhanced to unlock its full potential.
Features
Serenity Voice Management is designed to give you total visibility and operational peace of mind. You keep control, while we take care of performance, routing and fraud prevention.
All your international voice traffic is collected and routed efficiently, with end-to-end visibility.
We track, analyze and optimize your voice traffic continuously to boost quality and reduce issues.
Built-in protection against SIM-box fraud, hijacking, and grey routes.
Outsource fully or partially, choose inbound, outbound, or both, depending on your needs.
Benefits
Outsourcing your international voice traffic unlocks real value. Serenity helps you stay focused on growth while improving profitability and securing your operations.
Free up internal resources and accelerate your retail and commercial priorities.
Our outsourcing model is designed to increase voice margins through smart routing and pricing.
Rely on Orange’s international network, strong antifraud expertise and proven voice outsourcing capabilities.
Recognition
We’re proud to deliver solutions that truly make a difference. Hear directly from our clients about their experience with our voice solutions, and discover the industry awards that recognize our commitment to excellence.
Our commitment to quality, innovation, and customer satisfaction has been recognized across the telecom industry.
Our customers are at the heart of everything we do. Read how we help them streamline their operations and deliver better voice services.
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