Discover Click’s customer service features, your reliable solutions for solving technical issues swiftly, and accurately from your preferred interface.
Our NaaS platform extends the benefits of Click’s online connectivity ordering and wholesale offer management to after-sales assistance.
Orange Wholesale’s Click technical support offers a robust and efficient online incident management and resource planning system designed to help you resolve issues quickly:
With Click’s detailed, centralized ticketing, network performance and billing history, our user platform ensures that every problem is addressed promptly and effectively.
And with Click’s ticketing API, you can even access all tickets from your user interface of choice, empowering you to control multi-supplier connectivity end-to-end, all in one place.
Empower your operations with essential customer service features within Click, Orange Wholesale’s Naas Platform.
Experience the benefits of our advanced technical support system with these advanced features:
Streamline incident resolution with our ticket creation tool, allowing customers to submit and track their tickets seamlessly.
Access complete insights into planned maintenance schedules, enhancing your overall service experience and minimizing disruptions.
Monitor trouble ticket progress and communicate effectively with regular email updates, ensuring efficient and timely resolutions
Sascha AE
Regional Sales Manager MEA at Teways
“Support issues are dealt with by logging support tickets on the Orange Customer Portal and turnaround times are efficient, and well communicated. They take everything step-by-step to give their clients the best results and fix the issue timeously. We are also enjoying using Orange’s Customer portal to monitor our traffic, as well as support. And we are sure that the confidentiality of our data is respected.”
Discover how Click can transform your connectivity and empower your business.
Become a power user and explore the ever-expanding Click NaaS environment to achieve more.
