Want to view your bill, monitor your contracts, place a trouble ticket… Connect to your Orange Click, an efficient system that enhances your business’ agility
At Orange Wholesale International we want to help you save time, control your costs and become more autonomous. That’s why we provide several digital tools in one place, with 24/7 availability, so that you can better manage your own services.
Your Orange Click carries a number of advantageous functions. Firstly, it allows you to manage your own offers, empowering you with autonomy and flexibility. Furthermore, thanks to the monitoring features (for voice, SMS, MMS, IP transit, IPX...), you are able to track your traffic and the quality of service in real time.
The Orange Click is also designed in a clear and simple way with all your invoice history stored in one place. Furthermore, sending a change request is quick and easy through our “change management" features (available for IP transit and IPX), with the option to follow its delivery online or through email alerts.
One of our principle goals at Orange is seamless customer interaction. By submitting your technical tickets through this service, you can communicate easily with our support team and store all discussions in the ticket history. If you wish, you can also track the progress of your request and receive regular notifications.
Furthermore, web ticket resolution is more efficient than through traditional channels, overall taking an average of one day less to be solved. As we understand that problems can occur at any time, our Customer Service Centres located in Europe and Asia, will take charge of your ticket immediately.
Get connected to your Orange Click and take advantage of this valuable resource.
