Orange eCare

Your gateway to digital empowerment

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Elevate your digital experience with Orange eCare

 

Maximize operational efficiency with Orange eCare, your all-in-one management solution.
Experience effortless control, streamlined team access, and efficient document retrieval for improved operational excellence.

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Autonomy and control

Manage services, report incidents, and request changes with ease, gaining autonomy over your products and solutions.

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Access management

Efficiently manage your team's access, adding administrators and users while controlling feature access.

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Document accessibility

Easily access and download invoices, reports, and documents in your personalized portal for organized history

Empower your operations with advanced features

Take charge of your services anytime, anywhere with our portal, accessible 24/7. Gain control and efficiency with the following key functionalities:

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Ordering

  • Ultra-fast delivery in under 1 minute
  • Commitment periods from just 1 day
  • Complete autonomy with real-time feasibility checks
  • Instant quotations
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Monitoring

  • Immediate visibility on capacity and bandwidth
  • Stay informed with minute-by-minute insights
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Invoices

  • All invoices in one place for streamlined financial management
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Reports

  • Monthly QoS reports for comprehensive performance analysis
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Offer management

  • Single entry point for change requests
  • Consolidated follow-up and history for efficient offer management

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