Serenity Voice Management
Outsource your international voice traffic to a trusted global partner
We manage, protect and grow your international voice traffic to help you boost efficiency and profitability.
A tailored outsourcing solution for your international voice business
In a highly competitive voice market, retailers must focus on growing revenues, customer loyalty, and quality of service.
By outsourcing international voice traffic management to Orange Wholesale International, you gain the freedom to concentrate on your retail strategy while we manage the complexity.
Based on our Intense Hubbing offer, Serenity Voice Management aggregates and routes your entire international voice traffic, both inbound and outbound, through a single, optimized hub.
Your traffic is continuously monitored, analysed, and enhanced to unlock its full potential.
Features
Full control, advanced protection, complete flexibility
Serenity Voice Management is designed to give you total visibility and operational peace of mind. You keep control, while we take care of performance, routing and fraud prevention.
Single gateway aggregation
All your international voice traffic is collected and routed efficiently, with end-to-end visibility.
Real-time monitoring
We track, analyze and optimize your voice traffic continuously to boost quality and reduce issues.
Built-in fraud protection
Built-in protection against SIM-box fraud, hijacking, and grey routes.
Flexible outsourcing model
Outsource fully or partially, choose inbound, outbound, or both, depending on your needs.
Benefits
Maximize efficiency and revenue while protecting your business
Outsourcing your international voice traffic unlocks real value. Serenity helps you stay focused on growth while improving profitability and securing your operations.
Focus on your core business
Free up internal resources and accelerate your retail and commercial priorities.
Improve profitability
Our outsourcing model is designed to increase voice margins through smart routing and pricing.
Secure your traffic and your brand
Rely on Orange’s international network, strong antifraud expertise and proven voice outsourcing capabilities.
Recognition
Hear what our clients say and our award-winning impact
We’re proud to deliver solutions that truly make a difference. Hear directly from our clients about their experience with our voice solutions, and discover the industry awards that recognize our commitment to excellence.
Industry awards
Our commitment to quality, innovation, and customer satisfaction has been recognized across the telecom industry.
What our clients say
Our customers are at the heart of everything we do. Read how we help them streamline their operations and deliver better voice services.
FAQ