Carrier outages can cause major disruptions. Our reliable and scalable roaming backup service guarantees continuity of your roaming signaling and connectivity during provider failures.
Recent incidents have exposed the vulnerabilities of international roaming networks.
Disruptions cause immediate revenue loss, degrade user experience and strain partner relationships, putting wholesale operators at risk.
This roaming enablers backup solution is designed specifically for wholesale telecom operators (MNOs and MVNOs) to guarantee uninterrupted service during provider outages.
By activating a pre-configured secondary path for signaling and data traffic, roaming services remain seamless for end customers and revenue streams are protected when it matters most.
With ready-to-use backup, coordinated support and continuous monitoring, wholesale operators are equipped to face incidents head-on and maintain smooth roaming operations.
Orange’s roaming backup solution relies on two complementary modules that secure all types of roaming traffic, from IP-based services to LTE signaling.
These components can be activated independently or together to match your network setup.
IPX roaming backup |
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LTE signaling backup |
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Features
Designed to ensure roaming continuity in all situations, the solution combines essential capabilities that secure your traffic, simplify activation, and integrate easily within your network.
Compatible with all mobile technologies including 2G, 3G, 4G, 5G NSA, and VoLTE S8HR to ensure consistent roaming service across your entire footprint.
Supports data, voice, SMS, and signaling to maintain the complete scope of international roaming services during provider outages.
Includes validation tools to confirm technical readiness before activation, helping avoid issues during live traffic failover.
Easily adapts to your current roaming architecture, supporting a wide range of routing strategies and interconnection setups.
How it works
In case of a provider outage, the roaming backup activation is fast, structured and fully controlled by your teams. From incident detection to traffic rerouting and service monitoring, each step is designed to keep your operations running smoothly.
Contact our dedicated wholesale support to activate the backup mechanism and protect your roaming traffic.
Apply routing changes to shift signaling and data traffic through the predefined backup path.
Benefits
This roaming backup solution helps mobile operators stay operational during provider failures. It secures critical traffic, protects revenue, and ensures smooth service continuity across networks and technologies.
Keep subscribers connected during outages
Avoid losses caused by service interruptions
Built on robust infrastructure with proven coordination processes
Compatible with existing architectures and monitored via a unified interface
On-demand activation and pre-tested paths ensure operational readiness
Supports all technologies from legacy to next-gen (2G to 5G NSA)
FAQ
Contact the support team. A crisis meeting will be initiated, and traffic rerouting steps will be coordinated to activate the backup path.
Yes. A customer platform is available to view traffic statistics, track incidents, and monitor service quality in real time.
