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@First

Secure Your Interconnect Revenue

Protect your margins with our trusted anti-fraud tools for Voice services. Deploy our powerful call tracking solution in just 48 hours and benefit from innovative self-learning technology powered by Big Data.

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Our solution

The @first™ suite provides a comprehensive set of anti-fraud tools for Voice services, designed to protect your business from fraudulent interconnect bypass, minimize revenue leakage, enhance service quality, and ensure greater transaction security. @first™ empowers you to recover bypass traffic and boost revenues through higher traffic protection, greater transaction integrity, end-to-end monitoring of rating/billing errors, and improved service quality, including roaming.

Key Modules

  • Bypass Detection
  • Quality of Service
  • Revenue Assurance
  • Transaction Security

Professional Services

  • Audit Plan & Revenue Risk Assessment
  • Revenue Stream Control Maturity Level
  • Fraud & Revenue Assurance Control Policy
  • Transaction Security Environment Survey
  • Mobile Money Compliance Support

Core Improvements

Our solutions provide a range of benefits to help you protect your revenue, improve service quality, and enhance security. Explore the key benefits of each module below.

Bypass detection

The by-pass detection module enables the detection of PBX hacking, LeakyPBX, trombonin gand refilling, internal fraudor error, fraudulent trunk usage and CLI problems.

  • Provision with by-pass detection including test calls generation and fraudster profiling
  • Flexible test calls options to meet any customer needs
  • Detection SIM-boxing and abusive interconnect by-pass route
  • Reduction of SIM detection and deactivation time
  • Relevant selection of potentially fraudulent routes
  • Support for taking the right actions preventing by-pass

Quality of service

Quality of service is becoming a major differentiating factor in a highly competitive international telecommunications market.

  • Traffic increase
  • Roaming quality improvement
  • Improved customer satisfaction
  • Operational cost decrease
  • Customer loyaltygain and churn rate reduction

Revenue assurance

The revenue assurance module is an end-to-end approach for detection and recovery of revenue leakage.

  • Leakage and discrepancy detections
  • Increased margins
  • Billing error detection
  • Future leakages avoidance and cost reduction

Security of transactions

This module provides greater security for international mobile airtime and moneytransfers.

  • Balance transfer operations generation
  • Financial and airtime monitoring and reconciliation analysis, including exchange rates and commissions
  • Discrepancy detection and reporting
  • Increased margins
  • Mitigation actions and tools proposal

Industry Recognition

Our commitment to innovation and excellence has been recognized by leading industry organizations.

Interested in our solutions?