@First
Secure Your Interconnect Revenue
Protect your margins with our trusted anti-fraud tools for Voice services. Deploy our powerful call tracking solution in just 48 hours and benefit from innovative self-learning technology powered by Big Data.
Our solution
The @first™ suite provides a comprehensive set of anti-fraud tools for Voice services, designed to protect your business from fraudulent interconnect bypass, minimize revenue leakage, enhance service quality, and ensure greater transaction security. @first™ empowers you to recover bypass traffic and boost revenues through higher traffic protection, greater transaction integrity, end-to-end monitoring of rating/billing errors, and improved service quality, including roaming.
Key Modules
- Bypass Detection
- Quality of Service
- Revenue Assurance
- Transaction Security
Professional Services
- Audit Plan & Revenue Risk Assessment
- Revenue Stream Control Maturity Level
- Fraud & Revenue Assurance Control Policy
- Transaction Security Environment Survey
- Mobile Money Compliance Support
Benefits
Core Improvements
Our solutions provide a range of benefits to help you protect your revenue, improve service quality, and enhance security. Explore the key benefits of each module below.
Bypass detection
The by-pass detection module enables the detection of PBX hacking, LeakyPBX, trombonin gand refilling, internal fraudor error, fraudulent trunk usage and CLI problems.
- Provision with by-pass detection including test calls generation and fraudster profiling
- Flexible test calls options to meet any customer needs
- Detection SIM-boxing and abusive interconnect by-pass route
- Reduction of SIM detection and deactivation time
- Relevant selection of potentially fraudulent routes
- Support for taking the right actions preventing by-pass
Quality of service
Quality of service is becoming a major differentiating factor in a highly competitive international telecommunications market.
- Traffic increase
- Roaming quality improvement
- Improved customer satisfaction
- Operational cost decrease
- Customer loyaltygain and churn rate reduction
Revenue assurance
The revenue assurance module is an end-to-end approach for detection and recovery of revenue leakage.
- Leakage and discrepancy detections
- Increased margins
- Billing error detection
- Future leakages avoidance and cost reduction
Security of transactions
This module provides greater security for international mobile airtime and moneytransfers.
- Balance transfer operations generation
- Financial and airtime monitoring and reconciliation analysis, including exchange rates and commissions
- Discrepancy detection and reporting
- Increased margins
- Mitigation actions and tools proposal
Awards
Industry Recognition
Our commitment to innovation and excellence has been recognized by leading industry organizations.
