“Click”, the new Orange Wholesale NaaS platform, now accessible to customers worldwide, brings together unique features for wholesale and service providers. This is just one of achievements of our digitalization program, aimed at empowering our partners, our networks, our people through several meaningful initiatives.
Orange Wholesale’s dedication to introduce innovation to the global connectivity market means that our customers and partners trust us to do more than connecting the world: they expect us to build ways to the future.
This is why we’ve embarked on an ambitious journey to digitalize our services, ushering in new possibilities, better customer experience and more sustainable operations. So where do we stand on this journey?
First, we’ve been revamping our user interface to deliver a true Wholesale-as-a-Platform user experience. Our new platform now includes such advanced features as secure direct connection management, performance monitoring, bandwidth allocation, billing dispute management and full invoicing history. More connectivity services are made available directly online, through digital ordering.
But the greatest thing about our new portal is that in a growing number of cases, our customers don’t need to connect to it anymore at all. This is the whole idea behind our APIzation drive, which allows users to plug into our network offering right from their own operation tools. We also help power our customers’ digitalization efforts, with such innovative connectivity solutions as Cloud Connect, a new option of our EVPL (Ethernet Virtual Private Line) offering. By establishing a dedicated and private Layer 2 connection between data centers or customer premises and leading public cloud service providers, Cloud Connect bypasses the public internet to ensure higher performance and reliability for critical cloud service operations.
Finally, we demonstrate with our eSim solutions that our historical commitment to voice remains completely coherent with this focus on digitalization. As a pioneer in the development of this enabler, we leverage our unparalleled footprint of roaming arrangements to offer the most cost-effective, high-quality eSIM connectivity package for light MVNOs and travelers.
One key reason why we’re confident that this digitalization program will work for us and our partners is our network. Thanks to constant investments in its reach and performance, we keep enhancing this software-based network so that it can support these developments and stand the test of future innovations. We are in a position to do so because we engineer, deploy and maintain this infrastructure ourselves, notably because we are a full-service subsea operator.
The other reason why we’re moving forward with confidence is that we trust in the expertise and dedication of our people. Our Europe team for example keep demonstrating on a basis why our customers rely on us, as they bring them dependability, responsiveness and flexibility to build the solutions that take them a step ahead. We’re committed to powering global connectivity by empowering our global staff, no matter their gender, through such HR programs as Tandem. This stands for just one concrete example of our many initiatives to develop the inclusiveness and responsibility in our operations. At Orange Wholesale, we decided to list and articulate them all in our Letter of Commitment on Corporate Social and environmental Responsibility. Among other targets, this framework tells our stakeholders and partners exactly when, how, and by how much we will help Orange reach net zero carbon by 2040 – ten years before the industry.
More than ever, we remain true to Orange’s purpose: by ensuring that digital services are well thought-out, made available and used in a more caring, inclusive, and sustainable way. As a trusted partner, we give everyone the keys to a responsible digital world.
